Our Guarantee
Fast, professional drainage help with no hidden costs and solutions that last.
New Customer Discount
10 Year Guarantee On All Repair Works
1 Hour Response Time
No Call Out Charge
Get a free quote
Reach out to your local drainage specialists today. Complete the form for a quick response, or call us directly to receive an exclusive discount. 
0333 577 0521
Guarantee Coverage Duration:
Fully inclusive 10 years
It will be valid for the following services:
- Drain lining
- Drain installation
- Drain network repair
- Drain replacement
- Guarantee only applies to a network or system PDS has carried out work on.
Exclusions & limitations:
There are some exclusions and limitations to the coverage provided by this Guarantee agreement.
These may include: limitations such as damage due to normal wear and tear, improper use or maintenance, accidents or negligence, damage caused by environmental factors such as natural disasters, fires, or floods, and natural causes.
Please Note the below is excluded:
- Excludes Soak-Aways if root cause is by natural causes, i.e - compressed silt/roots build up and so on.
- General blockages
- Excludes clearance of Fat/Scale/Residue build up in networks.
- Excludes clearance of natural causes of Fat/Scale/Residue build up in networks.
Limitation of liability:
In the event of a product failure or malfunction, the Guarantee provider is not liable for any damages that may occur, including property damage due to accidents or negligence by anyone other than PDS.
Owner's obligations:
The Owner must also comply with certain obligations under the terms of the Guarantee agreement. These include but are not limited to maintaining proper care and use of the service, reporting any issues or defects on time, or providing access to the service as needed for guarantee-related repairs or replacements.
Consequential or incidental damages:
PDS is not liable for any consequential or incidental damages that may occur as a result of consumer or other contractor services.
This includes, but is not limited to, damages incurred due to other contractors work on the property & property damage.
Exclusive rights:
PDS has the exclusive right to determine whether a service ourself provided is eligible for coverage under the terms of this agreement and to limit or deny coverage at its discretion. All decisions made by the provider are final and cannot be appealed. In addition, any disputes arising out of or related to this agreement must be resolved through binding arbitration or mediation rather than through litigation in court. This helps to ensure that all parties’ rights are protected and upheld.
9. Your rights
You have the right to:
* Access, correct, or delete your personal information held by us.
* Object to the processing of your data.
* Opt-out of receiving promotional communications.
* Withdraw consent for data processing.
If you have any concerns regarding this Guarantee please contact our Head Office.
Thank you for your custom.
Want to hear what our customers have to say? Click here.








⭐️Our Five-Star Rating ⭐️
Top-Rated Service
We are incredibly proud of our reputation for providing a five-star drainage service.
EXCELLENT
Based on 236 reviews
Posted on Google![]()
Sue GrimesTrustindex verifies that the original source of the review is Google.
Excellent service. Ethan was knowledgeable and thorough. Came around early evening and did a fantastic Job.Posted on Google![]()
Julie EdmeadTrustindex verifies that the original source of the review is Google.
Jamie came out tonight, brilliant service !! Highly recommendPosted on Google![]()
Bobby PorterTrustindex verifies that the original source of the review is Google.
We had Jamie out tonight to fix a blocked shower at very short notice, excellent customer service, quick and efficient service. We apologise for the very low door frame that he hit his head on! Thank youPosted on Google![]()
Ricky SinghTrustindex verifies that the original source of the review is Google.
Jamie did a superb jobPosted on Google![]()
Megan SheardTrustindex verifies that the original source of the review is Google.
Jamie, come out and got on with the job, he was amazing. Very friendly and got on with the job quickly. Would highly recommend:)Posted on Google![]()
Sarah SmithTrustindex verifies that the original source of the review is Google.
Jamie came out on a Saturday night to clear a blockage in our toilet. He did a great job and got the it done quickly. Thanks!Posted on Google![]()
Julie DaviesTrustindex verifies that the original source of the review is Google.
Very quick service Polite and efficient After sales query was answered straight away and remediedPosted on Google![]()
Katie BTrustindex verifies that the original source of the review is Google.
Jamie worked hard to descale and clear our pipes. Jamie was very polite, respectful and professional. We would not hesitate in calling him out again in the future should we need to. We would recommend Jamie to anyone to needs professional help to clear or unblock their drains.Posted on Google![]()
Pam MasseyTrustindex verifies that the original source of the review is Google.
Jamie can to clean drain ready for survey . Jamie was pleasent and dud a great good.Posted on Google![]()
Tracy WilkinsTrustindex verifies that the original source of the review is Google.
Easy to talk to. Very friendly. Although my service was delayed by a day, they were quick to update me and then even offered to come later on the Sunday. Above and beyond. Matt arrived and was very cheerful and quick. Would definitely recommend this company.
Testimonial
What our clients say
We are proud that our commitment to excellence and great service has earned the trust and confidence of our customers.
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