Our Drainage Service Guarantee

Fast, professional drainage help with no hidden costs and solutions that last.

New Customer Discount

10 Year Guarantee On All Repair Works

1 Hour Response Time

No Call Out Charge

Get a free quote

Reach out to your local drainage specialists today. Complete the form for a quick response, or call us directly to receive an exclusive discount.

0333 577 0521

Local Drain Unblocking

Local Drain CCTV Survey

Local Drain Repairs

Local Emergency Drainage

Local Drain Relining

Guarantee Coverage Duration:

Fully inclusive 10 years

It will be valid for the following services:

Exclusions & limitations:

There are some exclusions and limitations to the coverage provided by this Guarantee agreement.

These may include: limitations such as damage due to normal wear and tear, improper use or maintenance, accidents or negligence, damage caused by environmental factors such as natural disasters, fires, or floods, and natural causes.

Please Note the below is excluded:

Excludes Soak-Aways if root cause is by natural causes, i.e - compressed silt/roots build up and so on.
General blockages
Excludes clearance of Fat/Scale/Residue build up in networks.
Excludes clearance of natural causes of Fat/Scale/Residue build up in networks.

Limitation of liability:

In the event of a product failure or malfunction, the Guarantee provider is not liable for any damages that may occur, including property damage due to accidents or negligence by anyone other than PDS.

Owner's obligations:

The Owner must also comply with certain obligations under the terms of the Guarantee agreement. These include but are not limited to maintaining proper care and use of the service, reporting any issues or defects on time, or providing access to the service as needed for guarantee-related repairs or replacements.

Consequential or incidental damages:

PDS is not liable for any consequential or incidental damages that may occur as a result of consumer or other contractor services.
This includes, but is not limited to, damages incurred due to other contractors work on the property & property damage.

Exclusive rights:

PDS has the exclusive right to determine whether a service ourself provided is eligible for coverage under the terms of this agreement and to limit or deny coverage at its discretion. All decisions made by the provider are final and cannot be appealed. In addition, any disputes arising out of or related to this agreement must be resolved through binding arbitration or mediation rather than through litigation in court. This helps to ensure that all parties’ rights are protected and upheld.

9. Your rights

You have the right to:
* Access, correct, or delete your personal information held by us.
* Object to the processing of your data.
* Opt-out of receiving promotional communications.
* Withdraw consent for data processing.

If you have any concerns regarding this Guarantee please contact our Head Office.

Thank you for your custom.

Want to hear what our customers have to say? Click here.

⭐️Our Five-Star Rating ⭐️

Top-Rated Service

We are incredibly proud of our reputation for providing a five-star drainage service.

      EXCELLENT  
   Based on 241 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Vicki Watson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie attended our house to look at potential causes for drain flies. Throughout he explained clearly what was happening and the costs involved, was so polite and courteous and delivered an excellent professional job. Would recommend.
  
 
      Posted on Google  
   
   Ruth Mcginty 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie came out tonight to clear drains very efficient friendly highly recommend
  
 
      Posted on Google  
   
   Stewart Kinnes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie and Dale were extremely professional and well mannered, there workmanship was excellent and left their workplace in a tidy and clean condition. We would highly recommend them.
  
 
      Posted on Google  
   
   Salwa Abdullah 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie came today to my house. Excellent service from start to finish. He used CCTV to identify where the flies were coming from and managed to solve the problem in less than two hours. Very professional, efficient, and knowledgeable, with a really good attitude and excellent customer service.

I’m very happy with the work and would definitely recommend him. Thank you for the great job!
  
 
      Posted on Google  
   
   Geoffrey Say 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our blocked shower drainpipe was rapidly & professionally cleared as soon as the operative arrived.  Everything was great & I can’t fault the end result - the only point I’d make is that it was relatively expensive.
  
 
      Posted on Google  
   
   Jennifer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie did fix the issue of limescale in my sewage pipe but then went on to block my sink by putting the drilled pieces of limescale down the plugholes of my sink and bath. When I informed the company they accused me of lying and refused to reimburse me or to apologise.  ( I sent pictures of the drilled pieces of limescale that came up from my blocked sink when i plunged it). They charged me £840 and now I will have to get another company to flush out my pipes. Terrible customer service which has left my feeling very distressed and upset.
  
 
      Posted on Google  
   
   Sue Grimes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service.  Ethan was knowledgeable and thorough. Came around early evening and did a fantastic Job.
  
 
      Posted on Google  
   
   Julie Edmead 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie came out tonight, brilliant service !! Highly recommend
  
 
      Posted on Google  
   
   Bobby Porter 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had Jamie out tonight to fix a blocked shower at very short notice, excellent customer service, quick and efficient service. We apologise for the very low door frame that he hit his head on! Thank you
  
 
      Posted on Google  
   
   Ricky Singh 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie did a superb job

Testimonial

What our clients say

We are proud that our commitment to excellence and great service has earned the trust and confidence of our customers.

I called this company after finding them on Checkatrade, they had helped me with a blockage to my kitchen drain. I then was recommended a drain maintenance plan which they included the first call out for free! Interesting to see if they can keep up the good work in the coming year whilst under the plan. So far so good, keep up the good work.

Want to reward them for the work completed on the repairs to my drains. 10/10 the chap Michael is a very hard worker I must say.

Really positive on precise drainage, the maintenance plan saved me a huge amount of money! Feels good being a priority in an emergency. Highly rated professional company with an amazing identity.

They were very polite and quick and left no mess and I have no problems since

I rate this these guys, its hard to rate a good reputable drainage company today, but yes its a 5* from me. Good Day, Adrian.

Request a call back

Please fill out the form below to request a callback by our friendly team

Day or night, we're just a call away!

0333 577 0521