Privacy policy

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Precise Drainage Solutions - Privacy policy

1. Introduction

At Precise Drainage Solutions, safeguarding your privacy is a top priority. This Privacy Policy describes how we collect, use, disclose, and protect your personal information obtained through our website, services, and interactions with us.

2. Information collection

We may collect various types of personal information when you:
* Visit our website: This may include browsing history, IP address, browser type, and device information.
* Contact us: Information provided during inquiries, requests for quotes, or when scheduling services.
* Subscribe to our newsletter: Name, email address, and preferences for receiving communications.
* Engage with our forms or surveys: Details provided when participating in surveys or filling out forms.

3. Use of information

We use the collected information for the following purposes:
* Providing and improving our services, including responding to your inquiries and service requests.
* Sending promotional materials, newsletters, or updates if you have subscribed to our communications.
* Analysing website usage and trends to enhance user experience and optimise our website’s functionality.
* Complying with legal obligations and regulations.

4. Data security

We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security of your data.

5. Data sharing

We do not sell, trade, or rent your personal information to third parties without your explicit consent. However, we may share your information with trusted third parties who assist us in conducting our business, provided they agree to keep your information confidential.

6. Cookies and tracking technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect information about your interactions with our website. You have the option to modify your browser settings to decline cookies, although this may impact certain features of the website.

7. Third-party links

Our website may contain links to third-party websites. Please be aware that we have no control over the content or privacy practices of these sites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

8. Children’s privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete the information.

9. Your rights

You have the right to:
* Access, correct, or delete your personal information held by us.
* Object to the processing of your data.
* Opt-out of receiving promotional communications.
* Withdraw consent for data processing.

10. Changes to privacy policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page.

11. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us our head office on 0800 292 2233.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

⭐️Our Five-Star Rating ⭐️

Top-Rated Service

We are incredibly proud of our reputation for providing a five-star drainage service.

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Sibslabs
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Quick response,good job
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Kelloggs profile picture
Kelloggs
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Excellent service
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Bridget Fields profile picture
Bridget Fields
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Great service, they got someone out to me same day, fixed the drain and showed me all the camera footage, explained everything and very friendly.
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diana farrow profile picture
diana farrow
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I had a problem with my shower leaking. Dale visited in the afternoon of the same day that I had called. He was friendly, cheerful and polite and was able to identify the problem immediately. Fortunately he had the equipment needed in his van and was able to solve the problem there and then. The fee was very reasonable and I am one, very satisfied customer- thank you Dale.
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Gina Unsted profile picture
Gina Unsted
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Phoned PDS with blocked drains, Matty arrived same day. He was professional, cheerful and explained everything to me while resolving the problem. He obviously takes a lot of pride in his job, thanks Matty! Would definitely recommend PDS.
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Sue Day profile picture
Sue Day
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Very quickly attended when we had a blocked drain. Swiftly dealt with by a very confident and pleasant guy Samuel. Kept us informed all the way. Thank you first class service.
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Nick Georgiou profile picture
Nick Georgiou
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My experience with Precise Drainage Solutions was very positive. From the moment Matt arrived he was very friendly and explained everything clearly. He detected the issue causing the blockage to my sink and efficiently dealt with it. He was very thorough making sure it was completely clear before leaving. I recommend PDS for their efficient and professional manner and their reasonable charges.
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Barry Gibson profile picture
Barry Gibson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Drains blocked , tried to clear using rods which snapped in drain. Called Precise Drainage. They were with me in under 2 hrs - all sorted. Would use again.
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