About Precise Drainage Solutions: A Family-Run Drainage Company You Can Count On

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Precise Drainage Solutions - Privacy policy

1. Introduction

At Precise Drainage Solutions, safeguarding your privacy is a top priority. This Privacy Policy describes how we collect, use, disclose, and protect your personal information obtained through our website, services, and interactions with us.

2. Information collection

We may collect various types of personal information when you:
* Visit our website: This may include browsing history, IP address, browser type, and device information.
* Contact us: Information provided during inquiries, requests for quotes, or when scheduling services.
* Subscribe to our newsletter: Name, email address, and preferences for receiving communications.
* Engage with our forms or surveys: Details provided when participating in surveys or filling out forms.

3. Use of information

We use the collected information for the following purposes:
* Providing and improving our services, including responding to your inquiries and service requests.
* Sending promotional materials, newsletters, or updates if you have subscribed to our communications.
* Analysing website usage and trends to enhance user experience and optimise our website’s functionality.
* Complying with legal obligations and regulations.

4. Data security

We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security of your data.

5. Data sharing

We do not sell, trade, or rent your personal information to third parties without your explicit consent. However, we may share your information with trusted third parties who assist us in conducting our business, provided they agree to keep your information confidential.

6. Cookies and tracking technologies

Our website may use cookies and similar tracking technologies to enhance user experience and collect information about your interactions with our website. You have the option to modify your browser settings to decline cookies, although this may impact certain features of the website.

7. Third-party links

Our website may contain links to third-party websites. Please be aware that we have no control over the content or privacy practices of these sites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

8. Children’s privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete the information.

9. Your rights

You have the right to:
* Access, correct, or delete your personal information held by us.
* Object to the processing of your data.
* Opt-out of receiving promotional communications.
* Withdraw consent for data processing.

10. Changes to privacy policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on this page.

11. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us our head office on 0800 292 2233.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

⭐️Our Five-Star Rating ⭐️

Top-Rated Service

We are incredibly proud of our reputation for providing a five-star drainage service.

      EXCELLENT  
   Based on 241 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Vicki Watson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie attended our house to look at potential causes for drain flies. Throughout he explained clearly what was happening and the costs involved, was so polite and courteous and delivered an excellent professional job. Would recommend.
  
 
      Posted on Google  
   
   Ruth Mcginty 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie came out tonight to clear drains very efficient friendly highly recommend
  
 
      Posted on Google  
   
   Stewart Kinnes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie and Dale were extremely professional and well mannered, there workmanship was excellent and left their workplace in a tidy and clean condition. We would highly recommend them.
  
 
      Posted on Google  
   
   Salwa Abdullah 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie came today to my house. Excellent service from start to finish. He used CCTV to identify where the flies were coming from and managed to solve the problem in less than two hours. Very professional, efficient, and knowledgeable, with a really good attitude and excellent customer service.

I’m very happy with the work and would definitely recommend him. Thank you for the great job!
  
 
      Posted on Google  
   
   Geoffrey Say 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our blocked shower drainpipe was rapidly & professionally cleared as soon as the operative arrived.  Everything was great & I can’t fault the end result - the only point I’d make is that it was relatively expensive.
  
 
      Posted on Google  
   
   Jennifer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie did fix the issue of limescale in my sewage pipe but then went on to block my sink by putting the drilled pieces of limescale down the plugholes of my sink and bath. When I informed the company they accused me of lying and refused to reimburse me or to apologise.  ( I sent pictures of the drilled pieces of limescale that came up from my blocked sink when i plunged it). They charged me £840 and now I will have to get another company to flush out my pipes. Terrible customer service which has left my feeling very distressed and upset.
  
 
      Posted on Google  
   
   Sue Grimes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service.  Ethan was knowledgeable and thorough. Came around early evening and did a fantastic Job.
  
 
      Posted on Google  
   
   Julie Edmead 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie came out tonight, brilliant service !! Highly recommend
  
 
      Posted on Google  
   
   Bobby Porter 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had Jamie out tonight to fix a blocked shower at very short notice, excellent customer service, quick and efficient service. We apologise for the very low door frame that he hit his head on! Thank you
  
 
      Posted on Google  
   
   Ricky Singh 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie did a superb job

About Precise Drainage Solutions: A Family-Run Drainage Company You Can Count On

Precise Drainage Solutions - Privacy policy

⭐️Our Five-Star Rating ⭐️

Locations we serve