Terms and Conditions

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Terms and conditions agreement

1. Introduction

Welcome to PRECISE DRAINAGE SOLUTIONS LTD (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Services

We provide drainage services, including but not limited to drainage repairs, installations, and CCTV surveys (“Services”).

3. Booking & deposit

To secure a booking for our Services, a 50% deposit of the total quoted price is required for all remedial works. This deposit must be paid before any work commences. The remaining balance is due upon completion of the services. Failure to pay the deposit may result in the cancellation of your booking.

4. 14-Day cancellation guarantee

You have the right to cancel your booking within 14 days of the initial booking date. To cancel, you must notify us in writing via email at info@precisedrainage.uk or by calling us on 0800 292 2233. If you cancel within this 14-day period, we will refund your deposit in full. If you cancel after this period, the deposit is non-refundable. For materials already purchased, PDS has the right to hold the amount paid from the deposit.

5. Delivery of CCTV surveys

We aim to provide the results of CCTV drainage surveys within 14 days of the survey date. This timeframe is an estimate and may be subject to change due to unforeseen circumstances. We will inform you promptly if there are any delays.

6. Limitation of liability

Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising out of or related to the use of our Services or website.

7. Changes to terms

We reserve the right to modify these terms at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly. Your continued use of our website and services after any changes signifies your acceptance of the new terms.

8. Governing law

These terms are governed by and construed in accordance with the laws of the United Kingdom of Great Britain. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom of Great Britain.

9. Contact us

If you have any questions about these Terms, please contact us at:

Precise Drainage Solutions Ltd.

Gatcombe House,

Copnor Road,

Portsmouth,

PO3 5EJ

Info@precisedrainage.uk

0800 292 2233

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

⭐️Our Five-Star Rating ⭐️

Top-Rated Service

We are incredibly proud of our reputation for providing a five-star drainage service.

      EXCELLENT  
   Based on 209 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Sibslabs 
 
 
 
 Trustindex verifies that the original source of the review is Google. Quick response,good job
  
 
      Posted on Google  
   
   Kelloggs 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service
  
 
      Posted on Google  
   
   Bridget Fields 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service, they got someone out to me same day, fixed the drain and showed me all the camera footage, explained everything and very friendly.
  
 
      Posted on Google  
   
   diana farrow 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a problem with my shower leaking. Dale visited in the afternoon of the same day that I had called. He was friendly, cheerful and polite and was able to identify the problem immediately. Fortunately he had the equipment needed in his van and was able to solve the problem there and then. The fee was very reasonable and I am one, very satisfied customer- thank you Dale.
  
 
      Posted on Google  
   
   Gina Unsted 
 
 
 
 Trustindex verifies that the original source of the review is Google. Phoned PDS with blocked drains, Matty arrived same day. He was professional, cheerful and explained everything to me while resolving the problem. He obviously takes a lot of pride in his job, thanks Matty! Would definitely recommend PDS.
  
 
      Posted on Google  
   
   Sue Day 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very quickly attended when we had a blocked drain.   Swiftly dealt with by a very confident and pleasant guy Samuel.   Kept us informed all the way. Thank you first class service.
  
 
      Posted on Google  
   
   Nick Georgiou 
 
 
 
 Trustindex verifies that the original source of the review is Google. My experience with Precise Drainage Solutions was very positive.  From the moment Matt arrived he was very friendly and explained everything clearly. He detected the issue causing the blockage to my sink and efficiently dealt with it. He was very thorough making sure it was completely clear before leaving.  I recommend PDS for their efficient and professional manner and their reasonable charges.
  
 
      Posted on Google  
   
   Barry Gibson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Drains blocked , tried to clear using rods which snapped in drain. Called Precise Drainage. They were with me in under 2 hrs - all sorted. Would use again.

Terms and Conditions

Terms and conditions agreement

⭐️Our Five-Star Rating ⭐️

Locations we serve