Terms and Conditions

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Terms and conditions agreement

1. Introduction

Welcome to PRECISE DRAINAGE SOLUTIONS LTD (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Services

We provide drainage services, including but not limited to drainage repairs, installations, and CCTV surveys (“Services”).

3. Booking & deposit

To secure a booking for our Services, a 50% deposit of the total quoted price is required for all remedial works. This deposit must be paid before any work commences. The remaining balance is due upon completion of the services. Failure to pay the deposit may result in the cancellation of your booking.

4. 14-Day cancellation guarantee

You have the right to cancel your booking within 14 days of the initial booking date. To cancel, you must notify us in writing via email at info@precisedrainage.uk or by calling us on 0800 292 2233. If you cancel within this 14-day period, we will refund your deposit in full. If you cancel after this period, the deposit is non-refundable. For materials already purchased, PDS has the right to hold the amount paid from the deposit.

5. Delivery of CCTV surveys

We aim to provide the results of CCTV drainage surveys within 14 days of the survey date. This timeframe is an estimate and may be subject to change due to unforeseen circumstances. We will inform you promptly if there are any delays.

6. Limitation of liability

Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising out of or related to the use of our Services or website.

7. Changes to terms

We reserve the right to modify these terms at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly. Your continued use of our website and services after any changes signifies your acceptance of the new terms.

8. Governing law

These terms are governed by and construed in accordance with the laws of the United Kingdom of Great Britain. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom of Great Britain.

9. Contact us

If you have any questions about these Terms, please contact us at:

Precise Drainage Solutions Ltd.

Gatcombe House,

Copnor Road,

Portsmouth,

PO3 5EJ

Info@precisedrainage.uk

0800 292 2233

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

⭐️Our Five-Star Rating ⭐️

Top-Rated Service

We are incredibly proud of our reputation for providing a five-star drainage service.

      EXCELLENT  
   Based on 240 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   JALPA PARESH 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie, came over as an emergency at 6pm and stayed till late, cleaning g all the pipes and getting into the root cause of the blockage using the camera. He diagnosed the whole issue and sorted it out in 2 sessions. His work is amazing and he is a ve rude good person too. Thank you Jamie
  
 
      Posted on Google  
   
   Vicki Watson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie attended our house to look at potential causes for drain flies. Throughout he explained clearly what was happening and the costs involved, was so polite and courteous and delivered an excellent professional job. Would recommend.
  
 
      Posted on Google  
   
   Ruth Mcginty 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie came out tonight to clear drains very efficient friendly highly recommend
  
 
      Posted on Google  
   
   Stewart Kinnes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie and Dale were extremely professional and well mannered, there workmanship was excellent and left their workplace in a tidy and clean condition. We would highly recommend them.
  
 
      Posted on Google  
   
   Salwa Abdullah 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie came today to my house. Excellent service from start to finish. He used CCTV to identify where the flies were coming from and managed to solve the problem in less than two hours. Very professional, efficient, and knowledgeable, with a really good attitude and excellent customer service.

I’m very happy with the work and would definitely recommend him. Thank you for the great job!
  
 
      Posted on Google  
   
   Geoffrey Say 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our blocked shower drainpipe was rapidly & professionally cleared as soon as the operative arrived.  Everything was great & I can’t fault the end result - the only point I’d make is that it was relatively expensive.
  
 
      Posted on Google  
   
   Sue Grimes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service.  Ethan was knowledgeable and thorough. Came around early evening and did a fantastic Job.
  
 
      Posted on Google  
   
   Julie Edmead 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie came out tonight, brilliant service !! Highly recommend
  
 
      Posted on Google  
   
   Bobby Porter 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had Jamie out tonight to fix a blocked shower at very short notice, excellent customer service, quick and efficient service. We apologise for the very low door frame that he hit his head on! Thank you
  
 
      Posted on Google  
   
   Ricky Singh 
 
 
 
 Trustindex verifies that the original source of the review is Google. Jamie did a superb job

Terms and Conditions

Terms and conditions agreement

⭐️Our Five-Star Rating ⭐️

Locations we serve